Today's Washington Post details the results of a recent survey of federal workplaces. I love the title of the article -- "Money's Nice, But a Good Boss is Better." http://www.washingtonpost.com/wp-dyn/content/article/2009/05/19/AR2009051903621.html
Of course, some federal departments in the employee survey fared better than others. Here's what the article has to say about the difference between the departments with high morale and those where employees are miserable:
"What separates these agencies in the minds of their employees is often the senior leadership, how well or poorly it shares information with subordinates, and the training and opportunities it provides workers, according to the study of federal survey results by the Partnership for Public Service, a nonpartisan group devoted to improving public service. "
The study also found that workers valued communication and straight answers from the boss more than pay and benefits! This research validates organizational studies we have been a part of and reiterates a central theme of life: everything rises and falls on leadership.
Every improvement tactic and strategy, to be effective in your company, will have to be role-modeled by the leaders first. The best gift you can give your employees is a great boss.